Have been going here for years and have made many recommendations for them. In normal fashion, I went in for an oil change on one of our vehicles. I was informed that with two hours to close, “tires take precedence”. “We’re all backed up with tires; when it snows ‘they’ won’t do oil changes back there.” I accepted the owner’s statement and asked if I could make an appointment. Her response: “no - tires are first; maybe in two weeks.” I was puzzled and slightly dismayed. It is certainly apparent that customer service has declined below one star. I’ll be sure to start rescinding my recommendations to family & friends.
Prices jumped 26 percent in 5 months! When I asked if the pricing was accurate was told, "yeah, our prices went up a little." Took over an hour to change oil and we had an appointment. Guy told us that was typical. When I said I was disappointed, he said "so what, it's not going to bother him." There are other places to get work done. I will find a place where the people are more professional. I would suggest you do the same.
Always have done good work when I've gone there. I think their prices are very reasonable. Never feel like they're trying to upsell me on something I don't need.
Got a great deal on some new tires and staff was friendly and helpful
Great service and really quick if they are not so busy. Really good
Fergus Tire Center is a US Car Repair based in Fergus Falls, Minnesota. Fergus Tire Center is located at 222 W Cavour Ave, Fergus Falls, MN 56537, USA.
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